The Helvetia Group announces the acquisition of a majority stake in the Caser Group of about 70%. This operation was completed in June, when all due authorisations were obtained from both the European and Spanish authorities.

Helvetia is thereby further strengthening its European business as a second pillar, significantly expanding its already attractive Non Life business and increasing its sales capabilities in Spain. Caser is becoming part of a successful international insurance group.

A new version of the pioneering CochexCoche is released. This new insurance for the self-employed offers a replacement vehicle with similar features in the event of breakdown, theft or accident. In addition, in case of total destruction, and if repairing the accident-stricken vehicle costs more than it is worth, it offers the option to replace the vehicle (van or car) from several choices. And without switching companies.

The Caser Group activated its Crisis Committee to address the complex situation caused by the coronavirus pandemic. Many initiatives were launched. These include steps that allowed activity to continue –teleworking, communication with brokers and different distribution networks, services– and measures aimed at customers and society in general. Special attention was given to those related to telemedicine and telephone support and assistance to the elderly and health-care personnel.

The specialised network of financial agents continues to consolidate with the gradual incorporation of reputable professionals during the financial year, and which now number 35. The transformation of financial institutions and the complexity of the markets enhance the importance, first, of expert advice, and second, the business model of Caser Asesores Financieros, which continues to grow at a determined pace.

Caser Dental recovers daily activity in its 20 establishments and reopens to the public under strict safety measures. The new scenario raised by Covid-19 changes the organisation of work. So, the more than 70 professionals and 100 dentists who are part of their teams received the necessary training to apply the protocols and requirements for the so-called new normal.

Caser Asistencia Vacacional Covid-19 is a new line of travel assistance insurance for domestic and European tourism that offers special coverage for Covid-19, in addition to covering the main guarantees of travel insurance. The company is thus offering a new product designed for a complex scenario that seeks to provide reassurance and peace of mind in holiday travel.

58% of Spaniards would consider saving if there were simpler and more innovative options, according to the study carried out by the Observatorio de Pensiones Caser: “Retirement savings profiles according to new market trends”, which analysed the influence of responsible consumption, SRI and the search for different formulas of savings for Spaniards.

A new line of collective Life-Risk insurance for SMEs emerges, providing simple pricing and fast issuance. The company is thus offering insurance that is responsive, with no conditions of accession and with a contracting process that is accessible, comfortable and quick. It is an insurance solution that is suited to any company with less than 50 workers. It is one of the most comprehensive insurance solutions in the sector and seeks to expand the coverage provided in collective agreements.

The insurance solution for motorists has become more practical and intelligent thanks to a new device that detects the proximity of the motorist and automatically activates protection. In addition, the Caser ReMoto app is updated to use artificial intelligence algorithms capable of detecting accidents using accelerometer motors and inclinometers that –using a mobile phone– send out the rescue call.

Using the slogan “At Caser we work so that now more than ever, your life is easier”, a new advertising campaign was presented, featuring the Spanish tennis player Garbiñe Muguruza. In addition, for the second consecutive year, Caser was a sponsor of the most important cycling event in Spain, which was held in October this year, the latest in its history.

The Caser Foundation won an award in the Category of Corporate Social Responsibility of the IV Edition of the Vocento Business Awards for its contribution to providing solutions to the challenges facing society. In addition, CERMI gave the journal “Actas de Coordinación Sociosanitaria” one of its 2020 awards for its work in spreading valuable knowledge relating to social and health issues.

The contribution to the profits of the Swiss group in the second half of the year came to 54.3 million Swiss francs. In addition, as a result of the integration of Caser, Helvetia rose to 8th place in the ranking of Non-Life insurance in Spain. The profit after tax of the Caser Group exceeded 45 million euros and the Group’s consolidated solvency ratio reached 167.7% with no transitional measures on technical provisions.